Integrated Cutting Edge IT and Quality Support and Services

Revenue Cycle Management

Integrated Cutting Edge IT and Quality Support and Services

Revenue Cycle Management

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Infocus is a full-service partner, offering a wide range of functions to support your practice’s entire billing process. Our expert staff works diligently to ensure your entire revenue process runs smoothly and efficiently.

We combine the expertise of physicians, information technology experts, and skilled medical coding and billing professionals to bring state-of-the-art workflow and business intelligence to your medical billing needs. Working behind the scenes within your EHR using cutting-edge technology, we guarantee high-percentage payments after month for a low service charge. Some of the many services we support include:

  • Comprehensive claim scrubbing
  • Timely claims submission
  • Real-time claims tracking
  • Responsive denials management
  • Timely follow-up reminders
  • Explanation of Benefits (EOB) services
  • Electronic Remittance Advice (ERA) benefits
  • Electronic Funds Transfer (EFT)
  • Patient statements
  • Payment follow-up

Our workflow process is what makes us unique. It’s never stagnant. We’re constantly improving it to cater to the dynamic, ever-changing requirements of healthcare billing. This workflow process translates into a high-quality service that yields a 97–99% claim payment rate.

What makes us better

A key element in our service is our exclusive, sophisticated rules engine that incorporates coding and billing knowledge from a wide variety of insurance companies. This multifaceted tool ensures the cleanest possible claims that meet federal, state and private payer regulations.

Our rules engine is continually updated to keep in step with ever-changing billing and reimbursement regulations. We keep on top of new developments — so you don’t have to!

Once we submit claims, our customized tracking software monitors payments and highlights those claims in need of follow-up due to delays, rejections or denials. Our staff promptly identifies potential problems right at the most effective point in the process, allowing prompt clean-claims submission as well as precision follow-up.

This unique workflow process helps our staff perform with maximum efficiency. By combining our rules engine with this hands-on process, we can confidently offer you a 97–99% claims payment rate – one of the highest in the industry.

To help our customers get a better handle on their revenue, Infocus provides a monthly statement that shows the number of claims submitted, the status of those claims, and the dollar amounts involved. We don’t confuse you with complex aging reports with billable amounts that don’t provide an accurate financial gauge. Our reports let you easily see the status of your accounts receivable, and quickly verify the efficiency of our billing service.